Returns:
- Time Frame: You can initiate a return within 15days from the date of purchase.
- Condition: The item must be returned in its original packaging and in the same condition as when you received it. This means the product should not show signs of extensive use, damage, or wear.
- Proof of Purchase: You’ll need to provide proof of purchase, such as a receipt or order number, to initiate the return process.
- Reason for Return: The items can be returned on the following reasons: a defective product, wrong item received/quality.
Refunds:
- Method of Refund: Refunds are usually issued using the same payment method you used for the purchase. This could be in the form of a credit back to your credit/debit card, PayPal account, or store credit.
- Time for Refund: Refunds can take three business days to process. The receipt of payment may vary based on the payment method you used.
- Partial Refunds: If the item is not returned in its original condition, the refund might be adjusted accordingly.
- Return Shipping: We will be responsible for return shipping costs.